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The rail strike that caused travel chaos this year is expected to continue in 2023.
Walkout dates have already been announced for this December and January next year.
In an effort to reduce the impact on the environment, many travelers are now opting for flying trains. So what can you do if your flight-free travel plans go awry?
Here’s what you should know about your passenger rights during rail strikes in the UK and EU.
Where can you get information about train strikes?
If you are traveling within the UK, make sure you check the National Rail website for travel information.
You will find updates on all the different UK rail operators on this site. The site has already published warnings for strikes on December 13, 14, 16 and 17 as well as January 3, 4, 6 and 7.
Around one in five trains This is expected to last for days and almost all operators will be affected.
Likewise, if you a the train In the EU, you will need to check the website of the rail operator in the country you are in.
For example, train disruptions will be highlighted at Italy’s Trenitalia, France’s SNCF and Germany’s Deutsche Bahn sites.
There, you’ll find strike schedules and updates on delays and cancellations.
You’ll also get information about which services are still running that day, meaning you can find an earlier or later train to travel on.
Can you use the same ticket to travel on another train?
Most rail operators in the UK will allow you to travel on your ticket on the same day, the day before or the day after the strike.
The same is true in the EU.
“If your train is canceled, your reserved-seat ticket will be accepted on any similar train running that day (but you won’t have a seat assignment),” says travel writer Rick Steves on his website.
Can you get a refund for travel affected by a train strike?
In the UK, if you have booked advance tickets on National Rail you are entitled to a refund for canceled services.
You can also reschedule yours journey At no additional fee.
“If you have purchased tickets in advance, off-peak or at any time and choose not to travel because your service on your outward or return journey is cancelled, delayed or rescheduled, you may be entitled to a refund or change from the original be entitled to.retailer of your ticket,” states the National Rail website.
To do so, you need to contact the rail operator who sold your ticket.
Popular online booking platform Trainline has a similar policy.
“If you have booked with us and your train has been canceled or rescheduled, if you choose not to travel, or if you can rearrange your journey at no charge, you can get a fee-free refund. be entitled to,” it says on its website. .
If your the train Delays occur but you choose to travel anyway, you may still be eligible for a partial or full refund. This usually depends on how late your train reaches its destination.
According to EU law, Rail passengers Also entitled to compensation within the block.
If your train is delayed by more than 60 minutes, you may choose not to travel and receive a full refund for your ticket.
Alternatively, you can choose to travel at a later date.
For more information on compensation and how to claim, you should check your rail operator’s website.
Can you get a refund if you have a season ticket?
For season ticket holders in the UK, you can still claim compensation if you cannot travel due to this strike action.
On the day of the walkout, you can get a full refund through the “Delayed Repayment” scheme.
You can find more information on how to do this through the website of the rail operator who sold you your ticket.
You can also choose to refund the entire season ticket. However, you will have to pay a £10 (€11.54) administration fee.
“The refund is calculated from the date you return your season ticket and will be the difference between the price you paid and the price of the ticket or tickets for the period you used the ticket and including the date you request the refund,” Network Rail says. .
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