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Time of India | 1 day ago | 03-12-2022 | 02:40 p.m
Panaji: After a second domestic consumer, this time from Calangute, received an erroneous electricity bill of Rs 75 lakh for one month’s consumption, the electricity department has called a meeting of the entire team to resolve the issue at the bottom. “We took the issue seriously and held a meeting to resolve it immediately. The bill is being thoroughly checked,” said the engineer. The error was corrected, and the correct bill of about Rs 2,500 was issued to the consumer for the period of September 28 to October 28. Netizens called it ‘negligence’. “It was the fault of the sales officer. A meeting of top officials was called, including a representative from Tata Power, and this was pointed out to them. We decided to train our employees. Sometimes transfers happen and new employees are not familiar with the software,” an engineer from the area told TOI. . It’s very rare that mistakes happen,” he said. Another engineer said the error occurred when the consumption on the four-digit meter crossed the upper limit of 9,999 and the system did not recognize the new reading. Last month Toi reported that a domestic consumer from Mandrem received an electricity bill of Rs 57 million for a month’s consumption of which his last bill was RS 1554. Power Minister Ramkrishna ‘Sudin’ Dhavalikar at the time blamed a small mistake on the Diwali festival and “lust for narkasur effigies”. Due to fatigue, he claimed that the biller could not insert a decimal point.
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