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People visit Ford’s all-electric SUV Mustang Mach-E at the 2019 Los Angeles Auto Show in Los Angeles, United States, Nov. 22, 2019.
Xinhua via Getty Images
DETROIT – Ford Motor is instructing dealers to temporarily stop selling electric Mustang Mach-E crossovers due to a potential safety defect that could cause the vehicles to become immobilized.
Ford, in a notice Monday to its dealers, said the potentially affected vehicles include the 2021 and 2022 Mach-Es produced from May 27, 2020, to May 24, 2022, at the automaker’s Cuautitlan plant in Mexico.
About 49,000 of the roughly 100,000 Mach-Es produced during that period will be part of the recall, Ford spokesman Said Deep told CNBC.
The problem involves a potential overheating of the high voltage battery main contactors of the vehicle, which is an electrically controlled switch for a power circuit. The issue could lead to a malfunction that could cause the vehicle to fail to start or immediately lose propulsion power while in motion, the notice stated.
The recall is notable, as automakers continue to have problems launching new electric vehicles. Ford, in recent years, has also experienced problematic vehicle launches, leading to high recall and warranty costs.
Ford has issued a number of recalls about the Mach-E since its launch, according to the National Highway Traffic Safety Administration’s website. They range from a software error causing unintended acceleration in fewer than 500 vehicles earlier this year to problems with loose subframe bolts and inadequate sealing for thousands of glasses. car panel roof.
Deep said Ford has submitted a recall petition to NHTSA, which handles such matters. The federal auto safety watchdog did not immediately respond to confirmation of the filing.
Ford expects to offer a solution for the problem in the third quarter, according to the bulletin. Mustang Mach-E owners will be notified by mail after repair instructions and parts ordering information are provided to dealers.
Deep said the company’s fix will include a software update to the vehicle’s “Secondary On-Board Diagnostic Control Module and Battery Energy Control Module.” This will be done remotely, or over-the-air. Customers also have the option of taking their vehicle to a Ford dealer.
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