AI is now an essential national infrastructure | Daily News Byte

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Artificial intelligence is evolving rapidly, with projects like OpenAI’s DALL-E 2, Google’s MINERVA and DeepMinds Gato, all pushing new technological frontiers. So far, national governments have been slow to adopt this advanced technology. In 2023, however, opportunities to provide effective, targeted and affordable services to citizens will encourage them to finally embrace AI, making government more transparent, accessible and effective.

In some countries, AI is already being used to improve people’s interactions with the state. This year, the Estonian government launched a new AI-based virtual assistant called Bürokratt. Taking inspiration from Amazon’s Alexa and Apple’s Siri, Bureaucrat offers Estonians a voice-based way to access key state-provided services, such as renewing passports or applying for benefits.

In Finland, a similar platform called AuroraAI was announced in 2018. It is part of a broader effort to provide Finns with a personalized and autonomous service that helps them navigate through the various stages of life, whether it is the birth of a child, marriage or care for the elderly. . The platform not only helps citizens interact with government departments, but also provides a proactive, concierge-like medical service that helps them renew prescriptions or even notifies them of new health risks.

In 2023, even governments will finally start using AI and big data to tackle some of society’s biggest problems. In education, for example, companies like UK-based Century Tech are helping governments deliver personalized learning. His system essentially acts as a personal tutor, complementing the child’s individualized teaching by tracking progress and analyzing areas for improvement.

Done right—and with the right privacy protections—such projects can generate a wealth of data that is itself a competitive asset, helping research and innovation flourish. Just consider the UK Biobank, one of the most important government-led biomedical initiatives worldwide. The project has created a public database with genetic information on more than half a million people. To date, it has been accessed by nearly 30,000 researchers from 86 countries, helping AI and biotech startups develop new drugs and therapeutics.

In 2023, large-scale virtual worlds, such as those created by startup Improbable, will allow lawmakers and civil servants to plan and make decisions. These artificial environments are essentially metaverses for governments, helping them model cyberattacks or how infectious disease spreads—and prove how they can best respond.

For governments to fully realize the promise of AI, however, they will need to invest. Soon, a comprehensive digital infrastructure—including national computing power, distributed cloud and applications, and machine-readable laws—will be as important to a country as roads, rails, and public water supplies. In 2023, more and more countries will accelerate the creation of such a nationwide digital architecture, which will allow them to deliver more AI-powered responsive services that cater to the individual and help the population at large. In 2023, bold governments will take this step—and they will be examples for the rest of the world to follow.

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